Privacy Policy for torenavixelo.com
Your privacy is important. Here’s how we handle your data on torenavixelo.com.
Introduction to Our Privacy Approach
torenavixelo.com is committed to protecting your personal information and respecting your privacy according to Australian and international laws. This policy describes the types of data we collect, how we use it, and your rights regarding your personal data.
By accessing torenavixelo.com, you agree to the practices described in this privacy policy. Review this statement regularly, as updates may occur to reflect new legal or operational requirements impacting how we collect and manage data.
Information We Collect About You
We collect personal and technical data directly from you and through automated technologies to provide, support, and improve our services.
Directly Provided Information
- • Name and contact details when you register on our site
- • Email address when you use our contact forms
- • Communications you send to us for support or inquiries
- • Preferences set in your user account profile
- • Feedback you give via surveys or user forms
Automatically Collected Information
- • IP address and device type when visiting our site
- • Browser type, version, and operating system
- • Usage data about your visits and navigation
- • Cookies and similar technologies for session management
- • Referral data from digital ads or external sources
How We Use Your Information
Your information is used to manage your account, provide our services, customise content, and fulfil legal obligations.
- • Deliver website services tailored to your needs
- • Respond to contact requests and inquiries
- • Improve site features, usability, and performance
- • Understand aggregate trends for marketing analytics
- • Comply with Australia’s privacy laws and regulations
- • Send service updates or transaction confirmations
- • Detect and prevent fraud or misuse of our website
Our Promise: We apply strict controls to protect your information. Your data is kept confidential, and access is limited to authorised staff for legitimate business purposes only.
Sharing and Disclosure Practices
Information may be shared with trusted partners for service delivery or as legally required, never for unauthorised marketing.
Service Providers and Partners
We may engage Australian or international third parties for hosting, analytics, payment processing, or other services under strict data protection agreements.
Legal Requirements and Compliance
We disclose information when required by law or to defend legal claims.
Aggregated Data and Statistics
Data is anonymised before use in analytics or reporting.
Your Rights and Data Choices
Subject to Australian Privacy Principles (APPs), you may request access, correction, or erasure of your information at any time.
- • You may request details of your personal information.
- • You have the right to ask us to fix inaccurate data.
- • You can request the deletion of your account data.
- • Request your personal data in a common format.
- • You may object to processing of your information.
- • You can ask us to restrict certain data uses.
Contact our team if you wish to exercise your rights or have privacy concerns. We aim to respond promptly to all requests.
How Your Data Is Protected
We use technical and organisational safeguards to secure your information against unauthorised access, loss, or alteration.
Technical Security Measures
- • Encryption of data during transfers
- • Regular system and software updates
- • Multi-factor authentication for admin access
- • Routine vulnerability assessments
Organisational Safeguards
- • Restricting data access to essential staff
- • Regular staff privacy and compliance training
- • Clear internal policies regarding data handling
- • Data processing agreements with third-party vendors
How Long We Keep Your Data
Information is retained only as long as necessary to provide our services, or as required by law and business operations.
- • User account details are retained while active.
- • Usage and site history are stored for analytics.
- • Emails and messages are archived for records.
- • Transaction data stored for tax and auditing.
- • Marketing preferences saved if you subscribe.
Deletion requests are processed per legal requirements and operational capabilities.
Transferring Data Internationally
Data may be stored or accessed outside Australia but is protected by equivalent safeguards and processing agreements.
- • Provider data centres in secure locations
- • Adoption of standard contractual clauses
- • Adherence to privacy shield frameworks
- • Assessment of partner data protection levels
Cookies and Tracking Technologies
Cookies enhance site functionality, security, analytics, and your experience. You may manage preferences as detailed in our Cookie Policy.
Types of Cookies Used
- • Enables login, navigation, and transactions.
- • Tracks usage to improve performance.
- • Remembers settings and preferences.
- • Supports enhanced features like chat.
Customise cookies or withdraw consent via browser settings or our cookie banner.
Changes to This Privacy Policy
We may occasionally update our policy to reflect changes in technology, legal requirements, or service offerings.
- • Notice via site banner or inbox messages
- • Summary of key changes and effective dates
- • Archive of previous versions for reference
- • Contact options for more information
Your continued use after updates indicates acceptance of the revised policy.
Contact Us for Privacy Matters
Reach out for data access, correction, or questions.
torenavixelo
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61-8-9454-5809
Email: content@torenavixelo.com
Last updated on November 1, 2025
Effective from: November 2, 2025